Wholesale Broker Portal

Includes articles on navigating and using the Wholesale Broker Portal.

• How do I import my 3.4 MISMO File?
• How do I input my NMLS ID?
• Do I have to enter a contingency date?
• What date do I put in for my Settlement Date?
• What if I use a 3rd Party Processing Firm?
• What do I enter under Other Details in Process Info?
• What do I put in for Number of Units?
• How do I order credit?
• How do I know that the credit report was ordered?
• My credit report order status shows an error, what do I do?
• I received an error stating that the borrower is not the owner of the home, what do I do?
• Why is the system showing 0% DTI?
• I received an error regarding my employment section.
• What is Residual Income (50% DTI)?
• Why do my closing costs show as $0?
• How do I enter rental income?
• Did the borrower(s) give E-Consent?
• Have my borrower(s) E-signed their initial disclosures?
• How do I get a copy of the loan approval?
• How do I obtain a copy of the signed closing package?
• How do I buy down the rate?
• Where do I enter my compensation?
• What is causing my DTI to be too high?
• DTI exceeds guidelines, what changes can I make to qualify?
• Where can I find how much the new payment is going to be?
• I'm receiving Exceptions when trying to proceed with the application, what do I do?
• When attempting to order credit, No Authorization Received pops up next to the borrower(s) name, is that ok?
• What are the current turn times?
• How do I locate who is working on my loan?
• How do I know if the loan has funded?
• How do I obtain a copy of the broker check or wire confirmation?
• How do I upload conditions?
• How do I know if the Closing Disclosure has been sent out?
• What's the status of my loan?
• How do I correct borrower chosen title error on lock screen?